Shipping Policy | iMobileMart

Learn about iMobileMart’s U.S. shipping policy. Free standard shipping, 1–2 day express options, 24-hour order processing, and secure package tracking.

Fast, Reliable, and Transparent Shipping

At iMobileMart, we’re committed to delivering your order quickly and securely.
We offer free standard shipping across the United States, with express options available for faster delivery.

All shipments are handled by trusted U.S. carriers and include tracking information for full visibility.

Shipping Options

🇺🇸 United States Orders Only

Shipping Method Delivery Time Cost
Standard Shipping 3–5 business days Free
Express Shipping 1–2 business days Calculated at checkout

Delivery times are estimated and may vary slightly due to carrier delays or holidays.

Order Processing Time

  • All orders are processed within 24 hours (Monday–Friday, excluding holidays).

  • Orders placed after 2 PM (PST) will be processed the next business day.

  • Once shipped, you’ll receive a confirmation email with a tracking number.

Our fulfillment team inspects and securely packages each item before dispatch to ensure your order arrives in perfect condition.

Shipping Carriers

We use only reliable U.S. carriers to ensure safe and timely delivery:

  • USPS (United States Postal Service)

  • UPS (United Parcel Service)

  • FedEx

Each shipment includes tracking and delivery confirmation for your peace of mind.

Tracking Your Order

After your order ships, we’ll email you a tracking link where you can monitor delivery progress.
If you haven’t received your tracking number within 48 hours, please check your spam folder or contact support@imobilemart.com.

You can also log in to your iMobileMart account to view order status anytime.

Shipping Restrictions

  • We currently ship to U.S. addresses only (including all 50 states).

  • We do not ship internationally or to P.O. Boxes, military (APO/FPO), or freight forwarding addresses at this time.

  • Shipping times may be extended during high-volume periods (e.g., holidays or product launches).

Lost, Delayed, or Damaged Packages

If your package is lost or delayed by the carrier:

  • Please contact the shipping provider directly with your tracking number.

  • If you need additional assistance, reach out to our support team at support@imobilemart.com — we’ll help you resolve the issue promptly.

If your item arrives damaged, send photos and your order number within 48 hours of delivery, and we’ll arrange a replacement or refund right away.

Address Accuracy

Please double-check your shipping address during checkout.
We are not responsible for delays or lost packages caused by incorrect address information.
If you realize your address is wrong after placing your order, contact us immediately — we’ll do our best to correct it before shipment.

Order Confirmation & Updates

Once your order is placed:

  1. You’ll receive an Order Confirmation Email instantly.

  2. A Shipping Confirmation Email with tracking will follow once dispatched.

  3. You can track delivery status anytime via your email or My Account page.

Need Help?

For shipping-related inquiries, contact our U.S.-based support team:
📧 Email: support@imobilemart.com
đź“ž Phone: +1 (510) 732-5760
đź“Ť Address: 26940 Hesperian Blvd, Hayward, CA 94545, United States

We respond to all messages within 24 business hours.

Our Promise

We value your trust and aim to deliver every order safely, on time, and with complete transparency.
When you shop at iMobileMart, you can count on:

  • Fast U.S. shipping

  • Real-time order tracking

  • Dedicated customer support

  • Secure, professional packaging

Shop confidently — your iPhone case is on its way.